Digital Operations Coordinator Temp 0099

Music
|  Posted on:

Digital Operations Coordinator Temp 0099

Music
Central London
TBC

Job Details

Our client, a global music company, is seeking temporary cover for a Digital Operations Coordinator role.

Key responsibilities will include:

  • Supporting Digital Operations team with specific account and delivery initiatives.
  • Acting as project lead for timed audio and video launches.
  • Providing advice and insight for clients regarding digital delivery details.
  • Troubleshooting delivery issues for Digital Operations team, coordinating with digital service providers to resolve issues.
  • Maintaining a comprehensive knowledge of partner services and capabilities.
  • Disseminating set-up documentation and updating key accounts with relevant information.
  • Performing research and analysis for account-specific projects and initiating changes following from this.
  • Assisting in metadata evaluation and clean- up of catalogue acquisition.
  • Performing compliance checks, weekly progress metrics, delivery performance and resolutions.
  • Participating in conference calls with the department and affiliates, and meetings more generally.
  • Fostering good client relationships.
  • Providing a support with DDEX compliant ERN specifications and XML upgrades for delivery.
  • Onboard and upgrade partner profiles for digital service providers digital partners.
  • Screening new releases before they are delivered to iTunes, validation statistical analysis, enforcing compliance across the company.
  • Participating in bi-weekly Apple Validation Calls and Apple Score Card meetings.
  • Performing both global and local migration work, systems upgrade and operational support for supply chain tools.
  • Distributing weekly systemic reports.
  • Monitoring deliveries for digital accounts with designated territories.

Requirements:

  • Bachelor’s degree desirable.
  • Previous experience of digital service providers/distribution desirable.
  • Previous experience of XML.
  • Experience adhering to compliance and security.
  • Able to keep apace with technical developments and improvements.
  • Strong problem solving and decision-making capabilities.
  • Excellent planning and organisational skills.
  • Customer service focus.
  • Excellent communication skills, both written and verbal.
  • IT skills in Microsoft Office.

Please note that due to the volume of submissions, only successful candidates who meet the exact requirements will be contacted. If you have not heard back within 10 days of submission, please assume that your application has been unsuccessful on this occasion.

The Music Market/Arts and Media are an equal opportunities employer who supports diversity in the workplace.

SHARE

Job Type

Temporary

Category

Discipline

Some comments from our cANDIDATEs...

An amazing recruitment company, they care about you as an individual rather than just being a number on their books!

I've had amazing placements where I've met great people, which has also given me the experience I have needed to secure my new role in the music industry!

Jenny is the best recruiter I've ever had, we've built a great working relationship and it has been brilliant to have been represented by The Music Market / Arts and Media.

JODIE BRUNNING

Helen and her team at The Music Market have been nothing short of fantastic at helping me develop my continued career in music.

After graduating in 2012 they found me my first industry position at a top London bookings agency and most recently placed me in a great role at a leading international label and music brand.

I have always felt safe in their capable hands as a result of their professionalism and dedication.

WESLEY DOOGAN

I have always had a fantastic experience with The Music Market / Arts and Media – all the staff are great, helpful and knowledgeable.

Jenny has found me a number of wonderful full-time and temporary roles over the years and I can’t recommend the company highly enough.

NIKKI STRANGE

Helen and the team at The Music Market were a joy to work with and helped me in securing my next career move within a short amount of time.  
I would highly recommend Helen to anyone looking to further their career in the music or media industries.

STEPHANIE BRENNAN

I was so impressed with Helen and the rest of The Music Market team – they understood exactly what I was looking for in my next role and worked incredibly quickly to help me find the perfect position. The communication was fantastic throughout and I really cannot thank them enough!

SOPHIE RAY