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Membership and Events Manager

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Membership and Events Manager

Central London

Job Details

Our client, a prestigious publishing company is seeking a Membership and Events Manager to enhance membership on all levels and help coordinate company events.

Key Responsibilities

  • Working closely with Senior Membership & Events Manager, carry out the company member services and administration functions for all of its members.
  • Answering all enquiries regarding membership as first point of contact for information regarding member benefits.
  • Maintaining company membership information and databases.
  • Fulfilling the administration and on boarding process for new members as well as for annual membership subscription renewals.
  • Activating membership attraction and retention.
  • Working closely with the Senior Membership & Events Manager to deliver all company events including,industry conferences as well as social events for members.
  • Coordinating and processing event booking forms and payments working with Accounts Assistant.
  • Providing marketing content for all events.
  • Procuring and reviewing event feedback forms.
  • Booking event travel and accommodation.
  • Working closely with GM to deliver the training and development programme including inductions and specialist seminars.
  • Providing marketing content for all training courses.
  • Procuring and reviewing training feedback forms.
  • Managing the administration of company scholarship and award programmes.
  • Working with senior management to coordinate committees, meeting papers and packs as well as taking and circulating minutes.
  • Following up on action points and facilitating working groups around committee issues.


  • Significant experience of working in a membership or outward/client-facing role requiring engagement with industry executives of all levels.
  • Able to network and build strong interpersonal relationships with industry figures.
  • An extensive book of events and industry contacts.
  • Ability to work on multiple projects at any one time and prioritise workload accordingly.
  • Exceptional organisational skills and meticulous attention to detail.
  • Excellent written and verbal communication skills.
  • An outgoing, positive, can-do attitude.


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