+44(0)20 7486 9102

Workday System Support Analyst

|  Posted on:

Workday System Support Analyst

Central London

Job Details

Our client, a global entertainment company is seeking a Workday System Support Analyst to be responsible for the day-to-day run support of Workday. The role has the option to support flexible working both in terms of hours and location.

Key Responsibilities

  • Providing technological support for Workday; managing ongoing configuration, design and maintenance alongside the company Workday system developer.
  • Optimizing current processes and systems’ effectiveness through their analysis and recommending improvements.
  • Becoming subject matter expert in collaboration with the Workday system developer, capable of communicating system capabilities to internal stakeholders.
  • Liaising between internal customers and third-party providers for integration support when necessary.
  • Performing systems tests and audits for data accuracy, functionality, system releases etc.
  • Assisting with the developments of new reports, metrics and dashboards to support stakeholder needs.
  • Documenting in detail the systems functionality of business processes including workflow, program functions, and plans for execution of systems transactions.


  • Experience with Workday/HR Systems
  • Proficiency in MS Office (Word,Excel, Outlook, and PowerPoint)
  • Understanding of employee Life Cycle admin and HR business processes.
  • Capable of assessing technological needs, developing test conditions, conducting acceptance testing and implementing solutions.
  • Time management, organisational and interpersonal skills, including written and verbal communication.
  • Capable of authoring documentation of business requirements and functional specifications.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to handle sensitive data judiciously and confidentiality.
  • Experience working in cross-functional groups, across multiple countries.
  • Ability to work in teams or independently with minimal supervision.
  • Note this role has the option to work remotely and/or over flexible working hours.


Job Type




Some comments from our cANDIDATEs...

An amazing recruitment company, they care about you as an individual rather than just being a number on their books!

I've had amazing placements where I've met great people, which has also given me the experience I have needed to secure my new role in the music industry!

Jenny is the best recruiter I've ever had, we've built a great working relationship and it has been brilliant to have been represented by The Music Market / Arts and Media.


Helen and her team at The Music Market have been nothing short of fantastic at helping me develop my continued career in music.

After graduating in 2012 they found me my first industry position at a top London bookings agency and most recently placed me in a great role at a leading international label and music brand.

I have always felt safe in their capable hands as a result of their professionalism and dedication.


I have always had a fantastic experience with The Music Market / Arts and Media – all the staff are great, helpful and knowledgeable.

Jenny has found me a number of wonderful full-time and temporary roles over the years and I can’t recommend the company highly enough.


Helen and the team at The Music Market were a joy to work with and helped me in securing my next career move within a short amount of time.  
I would highly recommend Helen to anyone looking to further their career in the music or media industries.


I was so impressed with Helen and the rest of The Music Market team – they understood exactly what I was looking for in my next role and worked incredibly quickly to help me find the perfect position. The communication was fantastic throughout and I really cannot thank them enough!