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Workday System Support Analyst

Music
|  Posted on:

Workday System Support Analyst

Music
Central London
TBC

Job Details

Our client, a global entertainment company is seeking a Workday System Support Analyst to be responsible for the day-to-day run support of Workday. The role has the option to support flexible working both in terms of hours and location.

Key Responsibilities

  • Providing technological support for Workday; managing ongoing configuration, design and maintenance alongside the company Workday system developer.
  • Optimizing current processes and systems’ effectiveness through their analysis and recommending improvements.
  • Becoming subject matter expert in collaboration with the Workday system developer, capable of communicating system capabilities to internal stakeholders.
  • Liaising between internal customers and third-party providers for integration support when necessary.
  • Performing systems tests and audits for data accuracy, functionality, system releases etc.
  • Assisting with the developments of new reports, metrics and dashboards to support stakeholder needs.
  • Documenting in detail the systems functionality of business processes including workflow, program functions, and plans for execution of systems transactions.

Requirements

  • Experience with Workday/HR Systems
  • Proficiency in MS Office (Word,Excel, Outlook, and PowerPoint)
  • Understanding of employee Life Cycle admin and HR business processes.
  • Capable of assessing technological needs, developing test conditions, conducting acceptance testing and implementing solutions.
  • Time management, organisational and interpersonal skills, including written and verbal communication.
  • Capable of authoring documentation of business requirements and functional specifications.
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to handle sensitive data judiciously and confidentiality.
  • Experience working in cross-functional groups, across multiple countries.
  • Ability to work in teams or independently with minimal supervision.
  •  
  • Note this role has the option to work remotely and/or over flexible working hours.

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Job Type

Permanent

Category

Discipline

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